Prime Customer Service Phone Number
Direct support line for Prime. Verified phone number, real wait times, and the fastest way to reach a live agent.
Mon–Fri 5am–9pm PT, Sat–Sun 7am–4pm PT
Prime Customer Service Overview
Phone Number
+1 (877) 249-1212Support Hours
Mon–Fri 5am–9pm PT, Sat–Sun 7am–4pm PT
Best Time to Call
Early morning weekdays (5am–7am PT)
Average Wait Time
~~12 minutes
Category
Consumer Electronics
What to Have Ready Before Calling Prime
Having the right details ready before calling Prime support can dramatically reduce your call time. Prepare the following:
- Your Prime account email or mobile number (used to sign in)
- The product or service name you need help with (Prime, AWS, Kindle, etc.)
- Your order number or AWS account ID, if applicable
- Any error messages displayed on screen
- Your payment method (last 4 digits) if calling about billing, charges, or payment issues
Prime Contact Information
Prime Website:
amazon.comPrime Help Center:
Visit Prime Help CenterCorporate Office Address:
Prime
2700 Coast Ave
Mountain View, CA 94043
United States
About Prime
Prime is an American multinational technology and e-commerce company headquartered in Seattle, Washington. It operates Prime, Prime Web Services (AWS), Prime Video, and Kindle, serving customers and businesses worldwide.
Prime's support line routes you to the right team based on the product or service you need help with — have your order number, product name, or account details ready when you call to avoid being transferred between departments.
Conclusion
If phone lines are busy, Prime's online customer service is available 24/7 through the Prime Help & Customer Service center and can resolve many common issues without a wait. You can also use it to request assistance through available contact options, including chat or a callback when offered.
For product-specific help, navigate directly to the relevant Prime support page — Prime orders, Prime, Kindle, and AWS each have dedicated support options tailored to the service you're using.
Frequently Asked Questions
Intuit phone support is available Monday through Friday 5am to 9pm Pacific Time, and Saturday through Sunday 7am to 4pm Pacific Time. Hours may be extended during peak tax season (January–April).
Call +1 (800) 446-8848 or log in to your Intuit account at accounts.intuit.com. Navigate to Subscriptions & Billing, select the product, and choose Cancel Subscription. Phone agents can process cancellations immediately with a confirmation number.
Intuit does not offer 24/7 phone support. Live phone agents are available Monday–Friday 5am–9pm PT and weekends 7am–4pm PT. Outside these hours, the Intuit virtual assistant is available around the clock at help.intuit.com.
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